Website FAQs

SEARCHING THE KOL HALEV WEBSITE 

Q:  Help!  I can't find a page on the Kol HaLev website!
A:  Try searching for it using the "Search This Site" box (located on the right side of just about every page on this website!
 

PASSWORD QUESTIONS

Q:  How do I change my password?
A:  If you are logged in, go to http://kolhalev.net/user/  Then click on the "Edit" tab.  You will see password fields there.  After creating your new password, be sure to scroll down to the bottom of the page and click the "Save" button.  OR...  From the navigation menus you can go to Member Resources / Member Home Page and then do the edit / change password from there.

If you aren't logged in you can click on the "Request New Password" tab on the login page.

Q:  Help!  I forgot my password!
Go to the login page and click on the "Request New Password" tab (just above the box where you would normally type in your username.  Type in your e-mail address (it must be the same one that you gave Kol HaLev) and click the "E-mail new password" button. 

Q:  What's all this business about "password strength" when I edit my password?
A:  We have a little "helper program" watching you type your new password that tells you how secure your password is considered by computer experts.  You are NOT required to create a secure password; this is merely a suggestion.